During a practice session I suggested to Ron that he select one style of shooting and stick with it, but he took it the wrong way. “Why are you always picking on me?” he said. “I didn’t know I was picking on you,” I replied. “I’m just trying to help you along.” Neither of us was speaking in anger, but assistant coach Brian Shaw pulled me aside and said, “You’re walking a dangerous line there, Phil.” I was stunned. I thought I was trying to be supportive. However, Brian worried that Ron might misinterpret my body language—moving in closer and talking in a low tone of voice—as a form of
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Adapt body language as well as speech to influence behaviour
