Care about upgrading your organization. Everyone says they do, but few really take action. As a team leader, a manager, or an executive, you have to be willing to act personally on the results you see, changing your own behavior if needed, and to be consistent over time in staying focused on these issues. Gather the data. Group your managers by performance and employee survey results, and see if there are differences. Then interview them and their teams to find out why. If you’re a small team or organization, simply ask people what they value in great managers. Or failing all that, start with
...more
