Reward thoughtful failure. Chapter 11 WORK RULES … FOR EFFICIENCY, COMMUNITY, AND INNOVATION Make life easier for employees. Find ways to say yes. The bad stuff in life happens rarely … be there for your people when it does. Chapter 12 WORK RULES … FOR NUDGING TOWARD HEALTH, WEALTH, AND HAPPINESS Recognize the difference between what is and what ought to be. Run lots of small experiments. Nudge, don’t shove. Chapter 13 WORK RULES … FOR SCREWING UP Admit your mistake. Be transparent about it.
