Many people under twenty now see Facebook as a medium for the older generation. For them, texting has become the primary mode of communication. It offers privacy that you don’t get with phone calls, and immediacy you don’t get with e-mail. Crisis hotlines have begun accepting calls from at-risk youth via texting and it allows them two big advantages: They can deal with more than one person at a time, and they can pass the conversation on to an expert, if needed, without interrupting the conversation.

