Rob Galbraith

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As of late 2013, it was still an experiment, but the early signs were good. First, it provided employees with more consequential feedback, replacing the murky differences between a 3.2 and a 3.3 rating. Second, it resulted in a wider performance distribution. As we shed performance rating categories, managers became more likely to use the extreme ends of the rating system.
Work Rules!: Insights from Inside Google That Will Transform How You Live and Lead
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