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I can’t tell you whether the best way to teach is in person or remotely, through self-study or group classes. That will depend on how your people learn best, and whether they are trying to learn job-specific skills, such as a new programming language, or more general skills, such as how to work better together as a team. I can, however, tell you exactly where to find the best teachers. They are sitting right next to you. I promise you that in your organization there are people who are expert on every facet of what you do, or at least expert enough that they can teach others. We’re all familiar ...more
Work Rules!: Insights from Inside Google That Will Transform How You Live and Lead
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