Some will argue that this kind of mass empowerment leads to anarchy, or to a situation where, since everyone’s opinion is valued, anyone can object and derail an effort—an environment where ten thousand people can say no but no one can say yes. The reality is that every issue needs a decision maker. Managed properly, the result of these approaches is not some transcendent moment of unanimity. Rather, it is a robust, data-driven discussion that brings the best ideas to light, so that when a decision is made, it leaves the dissenters with enough context to understand and respect the rationale
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