Google board member John Doerr introduced us to a practice he had seen Intel use with much success: OKRs, or Objectives and Key Results. The results must be specific, measurable, and verifiable; if you achieve all your results, you’ve attained your objective. For example, if the objective is to improve search quality by x percent, key results that contribute to that would be better search relevance (how useful the results are to the user), and latency (how quickly the results show up). It’s important to have both a quality and an efficiency measure, because otherwise engineers could just solve
...more
