In fact, human performance in organizations follows a power law distribution for most jobs. Herman Aguinis and Ernest O’Boyle of Indiana University and the University of Iowa explain that “instead of a massive group of average performers dominating… through sheer numbers, a small group of elite performers [dominate] through massive performance.”130 Most organizations undervalue and underreward their best people, without even knowing they are doing it. In chapter 10 I’ll explain why and suggest a better way to manage and pay people.
