Symbols and stories matter. Ron Nessen, who served as press secretary for President Gerald Ford, shared a story about his boss’s leadership style: “He had a dog, Liberty. Liberty has an accident on the rug in the Oval Office and one of the Navy stewards rushes in to clean it up. Jerry Ford says, ‘I’ll do that. Get out of the way, I’ll do that. No man ought to have to clean up after another man’s dog.’
