By applying our three-thirds model, we recruit a portfolio of capabilities: HR people teach us about influencing and recognizing patterns in people and organizations; the consultants improve our understanding of the business and the level of our problem solving; the analytics people raise the quality of everything we do. There is little in this book that we could have accomplished without this combination of talent. In the HR profession, it is an error to hire only HR people. Yet everyone in People Operations has a few traits in common. Each one is a gifted problem solver. Each has a dose of
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