But simply sending out these five steps to your managers isn’t enough. You have to send the checklist at the right time, make it meaningful, and make it easy to act on. We knew the email was timely, since it was going the night before someone started. We knew it was relevant, since the manager was probably wondering what the heck to do with this new person. Simple to put into action was trickier. We first had to make sure the data was credible, so we included academic citations, results from internal studies, and the underlying data in the email.
