in addition to benefiting the person being advised, the advisors themselves benefit as well. Through repeated experience, our company’s leaders are building their listening and empathy skills and their own self-awareness. It sounds simple, but the benefits they experience in these sessions have a cascading influence. They claim to be better managers, leaders, and even spouses as a result of building these skills. Note that this is not an HR program, though we manage the administration of it. As Shannon Mahon, the program manager, points out: “The secret sauce is that engineers really own this,
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