it works because these checks and balances ensure that processes are just, and that they’re as transparent as possible—qualities that matter deeply to engineers. In some sales teams, leaders may instead say, “You know what? We’re just going to make a call and the decision will be final,” and there’s not an appeals process. That’s viable as well, because in those cases People Operations works behind the scenes to ensure the processes are just as fair by enforcing the same talent standard across the company. Same standards behind the scenes but different manifestations on the front end, where
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