Vicki Graff

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A key step for the Strategy of Monitoring is to identify precisely what action is monitored. Specific habits such as “Read the news every morning” or “Call one client each day” are easy to monitor, while vague resolutions such as “Be more informed” or “Cultivate better client relationships” are hard to monitor. I
Better Than Before: What I Learned About Making and Breaking Habits--to Sleep More, Quit Sugar, Procrastinate Less, and Generally Build a Happier Life
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