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“Since speed is a currency of success now, leading with collaboration is far more effective than the old command-and-control system.”
Our Manager makes sure we know what good performance looks like because he shows us. In other words, expectations are clear to both of us.
‘one of your goals for the future is for you to identify and solve your own problems. But since you are new, let’s talk. So tell me what the problem is.’
“‘If you can’t tell me what you’d like to be happening,’ he said, ‘you don’t have a problem yet. You’re just complaining. A problem only exists if there is a difference between what is actually happening and what you desire to be happening.’
He’d shown me how to solve problems so that I could do it on my own.”
He assured me that if succeeding in my job was important to me, I would soon realize that feedback is an invaluable tool.”
Help People Reach Their Full Potential. Catch Them Doing Something Right.
The Best Minute I Spend Is The One I Invest In People.