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Kindle Notes & Highlights
In these changing times, he thought, the most effective managers manage themselves and the people they work with so that both the people and the organization profit from their presence.
“I meet with our team once a week on Wednesday mornings—that’s why I couldn’t meet with you then. At those meetings I listen as our group reviews and analyzes what they achieved the previous week, the problems they had, what remains to be accomplished, and their plans and strategies to get those things done.”
People Who Feel Good About Themselves Produce Good Results.
Our Manager works with us to make it clear what our responsibilities are and what we are being held accountable for.”
Our Manager makes sure we know what good performance looks like because he shows us. In other words, expectations are clear to both of us.
If you can’t tell me what you’d like to be happening,’ he said, ‘you don’t have a problem yet. You’re just complaining. A problem only exists if there is a difference between what is actually happening and what you desire to be happening.’
After all, how can you be an effective manager unless you and your team are clear about goals and what good performance looks like?
Help People Reach Their Full Potential. Catch Them Doing Something Right.
Goals make clear what is most important to focus on, Praisings build confidence that helps you succeed, and Re-Directs address mistakes. And all three of these help people feel better about themselves and produce good results.
The Best Minute I Spend Is The One I Invest In People.
Everyone Is A Potential Winner. Some People Are Disguised As Losers. Don’t Let Their Appearances Fool You.
Take a Minute To Look At Your Goals. Then Look At What You’re Doing And See If It Matches Your Goals.
tell people what they did wrong; tell them how you feel about it; and remind them they are better than that.
