Lots of times I’ll go to a conference, and people will come up to me (people I’ve never met), and they’ll start talking to me like I’m a long-lost friend. Sometimes I’ll wonder if they actually ARE an old friend I’ve somehow forgotten. They’ll start asking me about the stuff I’ve shared from my personal life in my emails—about how the skiing or the mountain biking season has been, about how my kids are doing, about how my guitar-playing is going. And that’s a good thing, because I want my readers to feel like they have a personal connection with me. That connection is what gets them to open my
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