Thomas Hefke

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To sell is to: Help the unaware Inspire the interested Reassure those who have formed intent The first thing we must understand if we are to approach selling properly and respectfully is that the client’s motivation, and by necessity, our role as salesperson, evolves as he progresses through the buying cycle. He moves from unaware of his problem or opportunity, to being interested in considering the opportunity, and finally, to intent on acting on it.
A Win Without Pitching Manifesto
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