Ensure people are rewarded for favoring a long-view system-level perspective over pursuing short-term functional goals. People should be rewarded for continuous and effective (win-win) collaboration, for minimizing the amount of work required to achieve the desired outcomes, and for reducing the complexity of the systems we create to enable these outcomes. People should not be punished when failures occur; rather, we must build a culture of experimentation and collaboration, design systems which make it safe to fail, and put in place processes so we can learn from our mistakes and use this
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