A project typically requires a business case to be written to gain a budget allocation, which in turn leads to a large amount of upfront planning, design, and analysis. The various departments must then coordinate the work and execute the plan. Success of a project is measured by completing the original plan on time and budget. Sadly, however, whether the project “succeeds” according to these criteria is irrelevant and insignificant when compared to whether we actually created value for customers and for our organization.
