If you want any changes, it will cost you.” This after-the-fact billing has become the center of so much cost that companies and agencies have set up Change Control Boards. From a cost point of view, it makes sense. Limit the number of changes, and you’ll limit the cost associated with them. What the bean counters don’t realize is that they’re setting up a system that is designed to deny people what they actually want. They’re trying to limit cost, but in doing so, they’re limiting learning, innovation, and creativity.
