In a theoretically perfect world, there would be no process, no meetings, no forms, no reporting. Instead, there’d be the creation of exactly what the customer wants, even if the customer didn’t know they wanted it yet. Any “process” that people use is wasteful, and that includes Scrum. But we don’t live in a perfect world, and bad processes are so ingrained in our thinking that, as an alternative, we need the lightest-weight process with the greatest impact on work.
