the “Happiness Metric.” It’s a simple but very effective way of getting at what the kaizen should be, but also which kaizen will make people the happiest. And I’ve used it with pretty remarkable results. Here’s how it works. At the end of each Sprint each person on the team answers just a few questions: On a scale from 1 to 5, how do you feel about your role in the company? On the same scale, how do you feel about the company as a whole? Why do you feel that way? What one thing would make you happier in the next Sprint?
