Ralph

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Column 3 (Where): Defines Where the company is headed in the next three to five years. Includes a description of the Sandbox in which the company wants to play (e.g., in terms of customers, geography, and product/service mix) and its measurable Brand Promises to those customers. It also summarizes a handful of major Capabilities and Key Thrusts the company must pursue.
Scaling Up: How a Few Companies Make It...and Why the Rest Don't (Rockefeller Habits 2.0)
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