Who, What, When (WWW). Take a couple of minutes to summarize “Who said they are going to do What, and When,” and email the notes to everyone. One-phrase close. End your weekly meeting by asking each attendee to sum up with a word or phrase of reaction. It creates a formal closing for the meeting, ensures that everyone’s had a chance to say something, and gives you a window into what people are thinking and feeling. If you find there are lingering issues or conflicts, you can follow up.
