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Employee and Customer Feedback The first preparatory activity is to send out a short Start/Stop/Keep survey to all the employees: 1. What do you think [company name] should start doing? 2. What do you think [company name] should stop doing? 3. What do you think [company name] should keep doing?
Scaling Up: How a Few Companies Make It...and Why the Rest Don't (Rockefeller Habits 2.0)
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