Scaling Up: How a Few Companies Make It...and Why the Rest Don't (Rockefeller Habits 2.0)

by Verne Harnish

Once the team has agreed on the people accountable for each function, consider the four questions summarized at the bottom of the form: 1. Do you have more than one person accountable for a function? The founder might be sharing accountability for sales with another executive, or partners might all be listed next to “head of company.” The rule is that only one person should be accountable; otherwise, there will be confusion. Having more than one name in a box is a red flag. 2. Does someone’s name show up in more boxes than everyone else’s? We recognize that in growth companies, leaders may wear multiple hats, but if one executive’s name shows up three or four times compared to everyone else’s one or two, that leader is either going to die young (a little dramatic) or one of the functions he or she owns will not be supported sufficiently. This is another red flag.