While a job description tends to list what people will be doing (e.g., coaching sales reps, building client relationships), a Job Scorecard describes the outcomes you want from such activities ($8 million in revenue, seven new S&P 500 clients, a 100% contract renewal rate among the customers the trash collector serves). This is a critical distinction between the job description (hope you’ve not wasted time creating these) and the Topgrading Job Scorecard.