He takes one employee out for lunch each week to learn more about him. Before the meal, he asks the employee to answer a few questions that are discussed during lunch: What should Markitforce start doing, stop doing, and keep doing? What does the staffer love and loathe about his job? What are his 101 goals in life — both professional and personal? “I tell them to write this stuff down, because if they write it down, it will happen. Things just start to fall into place,”
