At one point, the head of a different team came to me and said, “Jeff, I need you to make these changes to the product you’re working on.” I said, “Great, no problem. Tell me who they’re for and what problems this solves for them.” Her response? “They’re the requirements.” I replied, “I get it. Just tell me a bit about who they’re for, and how they’re going to use this, and where it fits into the way they work.” She looked at me like I was stupid and said to me one last time with an air of finality, “They’re requirements.” It was at that moment that I learned that the word requirements
...more
powerful story
