Jeff Ryan

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The postmortem process records, for any engineers whose actions have contributed to the outage, a detailed account of actions they took at the time, effects they observed, expectations they had, assumptions they had made, and their understanding of the timeline of events as they occurred. They should be able to do this without fear of punishment or retribution.
Practice of Cloud System Administration, The: DevOps and SRE Practices for Web Services, Volume 2
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