Barbara Waugh, worldwide personnel manager of Hewlett-Packard Laboratories, spoke of the transformation that took place when HP’s competition-driven mission statement was finally turned into a real vision. “I grew up thinking that change was cataclysmic,” Waugh said, “and probably accompanied by music. The way we’ve done it here is to start slow and work small. At some point, it begins to multiply, and you get transformation—almost before you realize it.” It happened during a meeting to plan a celebration of creativity at HP Labs. Laurie Mittelstadt, a materials engineer, posed a simple yet
...more
