bill going to my home address or P.O. box?” The rep would answer, “We show the home address.” I’d cut in before she had a moment to think. “Do they have the address down correctly? I didn’t get the bill.” She’d almost always follow with the wonderful words of “We’ve got 1005 Fairview Lane . . .” or something like that. This worked most of the time. If it didn’t, I’d take it a step further and say, “Do you have my correct home or work number?” Naturally, they would not know if the number on file was my home or work, and they’d read it off.

