A baseball manager recognizes a nonphysical talent, hustle, as an essential gift of great players and great teams. It is the characteristic of running faster than necessary, moving sooner than necessary, trying harder than necessary. It is essential for great programming teams, too. Hustle provides the cushion, the reserve capacity, that enables a team to cope with routine mishaps, to anticipate and forfend minor calamities. The calculated response, the measured effort, are the wet blankets that dampen hustle. As we have seen, one must get excited about a one-day slip. Such are the elements of
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