“Can I just send them myself?” I ask, and she explains that they must be faxed by the referring office because of confidentiality. This is frustrating because a) Within this very calendar year they will inevitably be sending me an earnestly apologetic letter about how they leaked or sold my personal data, including but not limited to all my biographical information and account numbers as well as, like, my birth certificate and a photo of my vulva that they had on file. And b) Faxing? Really?

