Some things you can add relatively easily that look good to the average user include: Balloon or ToolTip help Keyboard shortcuts A quick reference guide as a supplement to the user's manual Colorization Log file analyzers Automated installation Tools for checking the integrity of the system The ability to run multiple versions of the system for training A splash screen customized for their organization All of these things are relatively superficial, and don't really overburden the system with feature bloat. However, each tells your users that the development team cared about producing a great
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