Quotation marks are for spoken words only NOT: "What am I going to do?" she thought. Render thoughts either in italics: What am I going to do? Or without: What am I going to do? she thought. [Note: When you put thoughts in italics (though this is less fashionable these days) you don't need to tell us she thought. That's understood. If you don't use italics, some authors like to put in the thought attribution (as in the above example). Others don't bother, letting the readers figure it out from the context.
