While Ohno didn’t mention a fourth type of waste, one comes to mind—i.e., “Emotional Waste.” That type of waste is generated when a company has an asshole in its midst—someone who likes spinning up other people and putting them in a tizzy. Assholes often justify their behavior by claiming they’re simply trying to make people work better. But they’re merely indulging the negative aspects of their personality, and nothing is more undermining of a team’s ability to excel.
