organizations, teams, and people are all complex adaptive systems. The same things that move cells from one state to another are also what move people from one state to another. To change a cell, you first inject energy into the system. At first there’s chaos, there seem to be no rules, everything is in flux. When you do this to organizations trying to change, people often freak out. They can’t understand what’s happening. They don’t know what to do. But remarkably quickly, just like a cell, an organization settles into a new steady state.
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