The importance of happiness really hit me when I was setting up my first Scrum team. I realized that I had to address the team’s emotional state as well as its mental state. For a West Point–trained fighter pilot, this was something of an adjustment. I was used to things being cut-and-dried. Being clinical and scientific, it took me some time to figure out that to empower people, to change their lives for the better, I had to change myself. Over the course of that first Scrum effort I realized that true greatness is deeply rooted in joy. And that to be joyful is to take the first step toward
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