Handing off the technology had its own challenges. As OpenAI’s release schedule picked up, so did Microsoft’s. But Microsoft completely dwarfed OpenAI, leading to a dynamic where a single OpenAI employee could get pinged by dozens of Microsoft counterparts across various departments with all sorts of questions about technical or logistical details with every new product. It was growing increasingly frustrating and overwhelming for OpenAI staff to support Microsoft releases while focusing on their own road map.
