Scale was indeed bringing in new users. By mid-2021, as Venezuelans burned out and left the platform, Scale was scouting and onboarding tens of thousands more workers from other economies that had collapsed during the pandemic. To support its expanding and diversifying client needs, it entered countries with large populations facing financial duress and who could also speak the most economically valuable languages: English, French, Italian, German, Chinese, Japanese, Spanish. It sought French speakers from former French colonies in Africa, an employee who worked on international expansion
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