Labor rights scholars and advocates say that that exploitation begins with the AI companies at the top. They take advantage of the outsourcing model in part precisely to keep their dirtiest work out of their own sight and out of sight of customers, and to distance themselves from responsibility while incentivizing the middlemen to outbid one another for contracts by skimping on paying livable wages. Mercy Mutemi, a lawyer who represented Okinyi and his fellow workers in a fight to pass better digital labor protections in Kenya, told me the result is that workers are squeezed twice—once each to
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