There’s a name for this strategy, coined by the librarian-theorist Fobazi Ettarh: vocational awe. Ettarh uses this term to describe the weaponization of workers’ sense of duty, especially to the public those workers serve. For Ettarh, vocational awe is why teachers, nurses, hospice care workers, and, of course, librarians accept poor pay and conditions without rebelling. They feel a sense of duty to their students, patients, and patrons, and their bosses don’t, and everyone knows it. So long as workers believe that their boss would rather harm the people they love and care for rather than
...more
