I’ve always believed there is no problem too small to fix. I know it may sound trivial, but people were working in offices that hadn’t been painted in years. Not only was it a metaphor for the atrophy that had spread across the department—it was just plain depressing. The staff was demoralized. They felt undervalued, disempowered, and beaten down. Painting the walls was a tangible way to signal that I noticed—and that things were going to change.
