“We tried to resolve the dispute. I forgot the details,” Tsai said. “But it really hit me. Jensen taught me his philosophy of doing business called ‘rough justice.’ ” Jensen explained that “rough” meant the relationship was not flat but rather had ups and downs. Justice was the important part. “After a certain period of time, let’s say a few years, it would net out to roughly equal.” To Tsai, this was a way of describing a win-win partnership, though one that acknowledged there wouldn’t be a win-win every single time. Sometimes one side would get the better of a specific deal or incident, and
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