“I don’t like giving up on people,” he said. “I’d rather torture them into greatness.” The method is not intended as a means to show off how much smarter he is than his employees. Instead, he sees it as a guard against complacency. Jensen’s time, and the time of his employees, is best spent trying to solve the next problem. Praise is a distraction. And the deadliest sin of all is looking back at your past accomplishments as if they will protect you from future threats.
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