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Kindle Notes & Highlights
This was my favorite time of year. And not just because of the holiday cheer, the peppermint hot chocolates, or the gingerbread cookies. No, it was because this time of year, everything felt truly magical.
Rude customers were a common occurrence in any customer service job, but I couldn’t stand it when they went off on my employees who were just doing their jobs the way they’d been trained to. Plus, they were on vacation. What could really be so wrong that you feel the need to tell off someone who was selling reindeer plush for a living?
“Whipped cream?” I opened my mouth to say no but then said, “Sure, why not?” I was in the mood, and what was the harm? What was the point of life if you didn’t indulge yourself every once in a while?

