Esme believes in the system. She believes that when she passes on data, it will get to the right place and lead to the right action. She believes that doing what she’s told to the best of her ability will create the best outcome. That everybody has their role and that if each person in each role is doing their job with care and dignity, then they can solve anything. One person cannot stop a disaster but two hundred people can work as a group that becomes more than the sum of its parts.
